Print or broadcast ads that point out a warranty on any client product that may be bought via the mail or by phone should inform shoppers tips on how to get a copy of the guarantee. If the warrantor has provided the warranty by posting it on the internet, the seller may provide it to potential patrons in an electronic format.
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For commercials of consumer merchandise costing $15 or much less, the Guides do not call for the pre-sale availability disclosure. Instead, the Guides advise that the FTC’s legal selections and coverage statements are the only real sources of steerage on the way to avoid unfairness or deception in advertising warranties. Consult your legal professional for help in researching and applying the FTC’s case decisions and coverage statements.
As a warrantor or a vendor, you must ensure that warranties can be found the place your warranted consumer merchandise are offered so that buyers can read them before buying. However, if your guarantee covers each the parts offered for a restore and the workmanship in making that repair, the Act does apply to you. Finally, Congress wished to strengthen current incentives for companies to carry out their guarantee obligations in a timely and thorough manner and to resolve any disputes with a minimum of delay and expense to shoppers. Second, Congress wanted to make sure that shoppers could compare guarantee coverage earlier than shopping for.
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